Engaging Multicultural Members During Healthcare Open Enrollment

It’s that time of year when hundreds of healthcare benefits companies across the US are gearing up for the annual enrollment period. Given the increasing diversity of members, it’s both a moral and business imperative to present this critical information in the language of the member’s choice and to ensure that it is accessible. Providing […]

The Rise of Digital Marketplaces: An Innovative Framework for Language Services

By Allison McDougall As a global content aficionado, I’m as excited about the language services industry today as I was more than 25 years ago. In addition to new technology and innovation driving the industry (can we talk about something OTHER THAN ChatGPT?!), I especially appreciate the idea of new business models and frameworks that […]

How Enterprise Translation Marketplaces Future-Proof Your Global Growth Strategy

By: Allison McDougall Last month, we covered the top-level benefits that managed service provider (MSP), or enterprise translation marketplace, business models can bring to global pharmaceutical and healthcare companies. As our world continues to become even more connected, and with today’s direct-to-consumer economy, companies of all sizes are increasingly interacting with patients, customers, suppliers, and […]

5 Benefits of a Translation Managed Service Provider (MSP) Model for the Pharmaceutical Industry

By: Allison McDougall Across the pharmaceutical industry, effective communication with patients is critical for successful drug development, regulatory approval, and commercialization. This is particularly true for multinational pharmaceutical companies, where patients speak different languages and reside in countries across the world. In such scenarios, a translation managed service provider (MSP) model, or marketplace, can help […]

Collaboration and Innovation in Clinical Trials: Reflections from the 2023 SCOPE Summit

By: Allison McDougall After attending my first SCOPE Summit (a summit for the clinical research community), I’m filled with inspiration from the caliber of the attendees, the sessions, and the innovation brought to move clinical trials forward. I’m particularly inspired by everyone’s continued commitment to putting the patient first and the recognition that it truly […]

Ensuring Diversity in Clinical Trials: the Ongoing Challenges and How to Tackle Them

By: G3 Life Sciences Team Clinical trials are essential for developing new therapeutics, whether medications or medical devices. To ensure that the therapeutics are safe and effective, they must be tested on a wide range of patients. And as we continue to see in the headlines, when patient recruitment is unsuccessful, clinical trials can be […]

The Global Accessibility Regulatory Landscape

Accessibility is a growing concern for businesses globally—and for good reason. According to the World Health Organization, approximately 15% of the world experiences some form of disability. In addition to widening product reach, accessibility can increase product sales to underserved populations. It can also improve company and product reputation. Beyond this, there are over 180 […]

How Does Medical Interpretation Work?

Whether you’re a healthcare provider or principal investigator in clinical research, medical interpretation is an essential component of quality care and medical product development. Medical interpretation enables patients to make informed decisions regarding their treatment options and health. It’s also required by US law under the Civil Rights Act of 1964 and Executive Order 13166. In […]

Healthcare Equity: Why the Details Matter

When it comes to providing patients with accessible, equitable healthcare, there are dozens of considerations: Does a patient speak English? Does a patient require alternative formats, like large type or Braille? Is your healthcare organization prepared with interpreters for CMS (Centers for Medicare & Medicaid Services) secret shopper calls? These preparations are a good place […]

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